Hospitality operations platform

Run your venues from one calm screen.

See your sales, wage cost and margins the moment they move, breeze through rosters and ordering, and leave the spreadsheets behind. This is how a venue should run.

What it does

Run the whole venue. One source of truth.

Rostering

Drag shifts, copy weeks, see award-correct wage cost as you build. Publishing pushes a notification to every staff member.

CrosbyOps Home Turnover Workforce Purchasing Operations Harbourview AM
Workforce / Rosters DRAFT

Roster · 6–12 Jul 2026

Total wage cost
$11,540
280 of 257 hrs
Gross revenue
$33,260
Forecast from Turnover
Wage cost %
38.2%
Sales / labour hr
$108
Target $118/h
Staff
Mon 641.9%
Tue 733.2%
Wed 838.0%
Thu 930.0%
Fri 1028.3%
Front of House
Olivia P.Full time · 38h
7am–3pm30 min break$298
7am–3pm30 min break$298
Day off
9am–5pm30 min break$176
Annual leaveAll day
Noah K.Casual · 24h
Day off
3pm–11pm30 min break$124
3pm–11pm30 min break$176
Day off
3pm–11pm30 min break$201
Sam T.Casual · 18h
Day off
Day off
5pm–9pm$118
5pm–9pm$118
5pm–9pm$118

Timesheets

Clock-in via the iPad time clock, approve weekly, export straight to Xero. Award allowances applied automatically.

CrosbyOps Home Turnover Workforce Purchasing Operations Harbourview AM
Workforce / Timesheets

Timesheets · 6–12 Jul 2026

Total hours
280 hrs
45 shifts this week
Wages cost
$11,540
Incl. super & workcover
Approved
5 / 45
40 pending review
Notes for payroll All actioned View · action →
All45 Needs review40 Approved5
SM Sophie M.
Casual · 1 shift · 4.50 hrs
Pending Approve all
DR Daniel R.
Casual · 6 shifts · 34.25 hrs
Pending Approve all
GW Grace W.
Full time · 5 shifts · 38.00 hrs
Approved View

Purchasing

Place orders by supplier or by product across stores. AI reads invoices, matches them to orders, posts to Xero as bills.

CrosbyOps Home Turnover Workforce Purchasing Operations Harbourview AM
Purchasing / Orders

Place an order · Riverside Provisions

ProductQtyLine total
Olive oil 4L
SKU 21926
6+
$214.80
$35.80/ea · GST-free
Plain flour 12.5kg
SKU 14127
8+
$176.00
$22.00/ea · GST-free
Tomatoes tinned
SKU 18510
24+
$92.40
$3.85/ea · GST-free
Butter unsalted 500g
SKU 14127
10+
$83.30
$8.33/ea · GST-free
Summary
Delivery date
Wed, 8 Jul 2026
Subtotal (ex GST)$566.50
GST$0.00
Total$566.50
Send to supplier →

Leave

Staff request leave, you approve or decline, and balances update automatically. Requests, balances and approvals in one place.

CrosbyOps Home Turnover Workforce Purchasing Operations Harbourview AM
Workforce / Leave

Leave · July 2026

Approvals Calendar Balances
Annual Personal Unpaid Pending
MonTueWedThuFriSatSun
30
1
2
3
4
5
6
7
8
9Olivia · Annual
10Olivia · Annual
11
12
13
14
15Daniel · Personal
16
17
18
19
20
21
22Noah · Annual
23Noah · Annual
24
25
26
27
28
29
30
31
1
2
3

Award interpretation

Live award rates, classifications and penalty rules built in. Weekend and evening loadings, overtime and allowances calculate automatically as you roster and approve. No spreadsheets, no guesswork.

CrosbyOps Home Turnover Workforce Purchasing Operations Harbourview AM
Workforce / Awards

Pay rates · Level 3 Cook

Base rate plus award penalties, auto-applied based on shift times

Rate typeMultiplierHourlyEffective
Weekday ordinary (incl. 25% casual loading) Base $33.38 Mon – Fri
Saturday ×1.20 $40.05 All Saturday hours
Sunday ×1.40 $46.73 All Sunday hours
Public holiday ×2.00 $66.75 All public holiday hours
Overtime · Mon–Fri, first 2 hrs ×1.20 $40.05 Beyond 38 hrs/week
Overtime · Mon–Fri, after 2 hrs ×1.60 $53.40 Beyond 38 hrs/week

Recipe costing

Cost every dish from live supplier prices. Set a target GP and see cost per serve, sell price and margin update the moment an ingredient price moves, with an alert when a recipe drops under target.

CrosbyOps Home Turnover Workforce Purchasing Operations Harbourview AM
Purchasing / Recipes

Beef ragù pappardelle · on target

Cost / serve
$6.80
Food cost 26.2%
Sell price
$26.00
ex GST
Gross profit
73.8%
Target 70%
IngredientsMakes 6 serves
Beef chuck1.2 kg$16.80
Pappardelle600 g$5.40
Parmesan150 g$8.85
Tomatoes tinned× 3$3.15
Soffritto400 g$2.40
Red wine250 ml$4.20
Batch cost$40.80 · $6.80/serve
And everything else

The rest of the operation, covered.

Live sales & turnover

Takings sync from Square, with forecasts by trading period.

Business dashboard & P&L

Wage cost %, COGS, EBITDA and GST/BAS at a glance.

Operations & checklists

Opening and closing checklists, store visits and equipment logs.

Incidents & safety

Log incidents with photos and QR-code staff reports.

Performance reviews

Run staff reviews and track the actions that follow.

Suppliers & budgets

Supplier catalogues, order budgets and invoice reconcile.

Bookkeeping & accounting

Export invoices to your accounting software with accounts mapped in batch, cutting bookkeeping time and cost.

End of day

Reconcile takings, cash and payments at close.

Multi-store control

Switch stores, compare locations and roll up the group.

Integrations

Works with the tools you already use.

Square

Daily sales sync straight from your POS, powering live wage-cost % and revenue forecasts on every roster.

Xero

Push approved timesheets to payroll and post supplier invoices as bills, synced back with bill numbers, no double entry.

More coming soon

We are adding integrations all the time. Tell us the tools your venue runs on and we will wire them in.

Built for

Owner-operators. Not enterprise.

Crosby Ops is built by a hospitality operator, for hospitality operators. Every screen earns its place because every screen is used on the floor every day. No bloat, no upsells, no twelve-step configuration wizards.

Get started

Want to try it in your venue?

Crosby Ops is currently rolling out beyond the founding stores. Tell us a bit about your venue and we will be in touch.

Request access